About Me
Senior Software Developer building AI-driven systems at the intersection of engineering and innovation
Hey, I'm Brian!
I operate at the intersection of software engineering, customer success, and applied AI. My work focuses on designing and building AI-driven systems that keep customers productive and support teams efficient—turning large-language-model research into production features that make customer care faster, smarter, and infinitely more scalable.
At Axonify, I lead the development of LLM-powered support tools and system health initiatives that transform how we serve our customers. I integrate LLMs with MCP tooling and vector-search pipelines while orchestrating secure cloud workflows that respect enterprise compliance.
Contact
My Journey
Senior Software Developer
Axonify · Waterloo, Ontario, Canada
Leading development of AI-driven systems at the intersection of software engineering, customer success, and applied AI. Building LLM-powered support agents that triage issues, find solutions, and file context-rich tickets—cutting turnaround times from days to hours. Integrating LLMs with MCP tooling and vector-search pipelines while orchestrating secure cloud workflows that respect enterprise compliance.
Intermediate Software Developer
Axonify · Waterloo, Ontario, Canada
Contributed to core platform development, implemented broader AI strategy including automated log analysis, auto-generated training content, and 3rd party integrations. Technical owner for system-health tooling.
Software Developer
Axonify · Waterloo, Ontario, Canada
Built and maintained features for the Axonify learning platform using Java, JavaScript, and cloud technologies. Focused on delivering scalable solutions for enterprise customers.
Technical Skills
Languages & Frameworks
Cloud & Data
AI & Machine Learning
Specialties
Why Me?
5+ years of writing production code, with deep expertise in AI integration and system architecture.
Technical owner for system-health tooling and AI integration initiatives.
Expert in LLMOps, vector search pipelines, and enterprise compliance workflows.